Frequently Asked Questions

Archive 2025-2026

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Additional Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Online Enrollment Periods

Spring/Summer (coverage beginning 01/01/2026): 11/03/2025 - 03/31/2026

Summer (coverage beginning 06/01/2026): 04/01/2026 - 05/01/2026

Students with a Qualifying Life Event

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Regulatory Notices

Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

 

Summer (coverage beginning 06/01/2026):  04/01/2025 - 05/08/2026

Plan must be ACA compliant.
Coverage must be valid in Decatur/Atlanta area and up to 50 miles away from campus.

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (800) 877-7195
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program