Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Cost Sheet

Online Enrollment Periods

Annual (coverage beginning 08/01/2024): 06/10/2024– 08/31/2024

Fall (coverage beginning 08/01/2024): 06/10/2024– 08/31/2024

Spring/Summer (coverage beginning 01/01/2025): 11/01/2024– 06/30/2025

Students with a Qualifying Life Event

Claims

Dental Options

Regulatory Notices

Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Annual (coverage beginning 08/01/2024): 06/10/2024– 07/31/2024

Spring/Summer (coverage beginning 01/01/2025): 11/01/2024 - 12/18/2024

Plan Must be ACA compliant.
Coverage must be valid in Decatur/Atlanta area and up to 50 miles away from campus.

Out of State Medicaid is Unacceptable.

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Telehealth Solution

AcademicLiveCare (ALC)

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected